Privacy Policy

Lamhee

Effective Date: August 18, 2026

At Lamhee, we value your privacy and are committed to protecting the information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use it, how it may be shared, and the choices available to you when you use our website and services.

By accessing or using Lamhee, you acknowledge and agree to the practices described below.

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01 — Information We Receive

Lamhee may receive information from you in two primary ways.

Information You Choose to Share

Depending on how you use our services, you may provide:

  • Your name

  • Phone number

  • Email address

  • Shipping or delivery details

  • Account registration details

  • Photos or images uploaded for customized products

  • Messages, complaints, refund requests, or other communications shared through email or Instagram

Information Collected Through Your Use

When you visit or use our website, certain information may be collected automatically, including:

  • IP address

  • Device details

  • Browser information

  • General location based on IP address

  • Website activity, including pages visited and time spent

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02 — How We Use Information

The information we collect may be used to:

  • Process and fulfill your orders

  • Display, modify, and print images submitted by you

  • Send order updates and delivery information

  • Verify refund and complaint cases

  • Create and manage accounts

  • Provide customer support and services

  • Investigate unlawful activity, misuse, fraud, or policy violations

  • Meet applicable legal and regulatory requirements

We may also use aggregated and non-identifiable information to understand usage and improve our services.

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03 — Your Images & Your Responsibility

Your photos remain your property.

When you upload an image to Lamhee, you provide us with permission to store, process, and modify that image only as reasonably necessary to create your order or for any additional purpose specifically authorized by you.

By uploading an image, you confirm that:

  • You own the image or have the necessary rights to use it.

  • The image does not violate copyright or other intellectual property rights.

  • The image does not contain abusive, obscene, harmful, or illegal content.

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04 — Image Storage & Limitations

Lamhee takes reasonable measures to securely store, process, and handle customer-submitted images.

However, no digital system is completely free from technical errors, system failures, security incidents, or unforeseen events.

By submitting images through our platform, you acknowledge that Lamhee cannot be held liable for accidental loss, misplacement, alteration, or exchange of images resulting from such circumstances.

This limitation forms a fundamental part of the agreement governing the use of Lamhee’s services.

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05 — When Information May Be Shared

We do not share user information indiscriminately.

Information may be shared when reasonably necessary in the following situations:

Delivery & Fulfillment
With courier or delivery partners when required to deliver your order.

Legal Requirements
With law enforcement agencies, regulators, government authorities, or other authorized bodies when required by law.

Fraud & Violations
When investigating fraud, complaints, misuse, unlawful activity, or violations of our Terms.

Third-Party Services
With third-party merchants or platforms linked through our website, where applicable.

Lamhee is not responsible for the privacy practices, security, or policies of third-party websites and services.

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06 — Keeping Your Information Secure

We use reasonable technical and organizational measures designed to protect your information against:

  • Unauthorized access

  • Loss or misuse

  • Unauthorized modification

  • Accidental exposure

Despite these measures, no online platform or electronic storage system can guarantee complete or 100% security.

You are also responsible for keeping your account credentials confidential and secure.

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07 — Cookies & Website Technologies

Lamhee may use cookies and similar technologies to:

  • Improve website functionality

  • Understand how visitors use our website

  • Remember user preferences

  • Improve the overall user experience

You may disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain features.

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08 — Children & Age Restrictions

Lamhee’s services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

If we become aware that information belonging to a minor has been collected, appropriate steps may be taken to address and remove such information where applicable.

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09 — How Long We Keep Information

We retain personal information only for as long as reasonably necessary for purposes such as:

  • Fulfilling orders

  • Verifying complaints or refund requests

  • Maintaining necessary records

  • Meeting legal or regulatory requirements

Uploaded images may remain stored unless you request their deletion.

Certain information or images may need to be retained where required for legal, security, fraud-prevention, or verification purposes.

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10 — Your Privacy Choices

Subject to applicable laws and reasonable limitations, you may request:

Access
A copy or access to your personal information held by us.

Correction
Correction of inaccurate or incomplete information.

Deletion
Deletion of stored photos or personal information, unless retention is required or permitted for legal, verification, or other legitimate purposes.

Privacy-related requests should be submitted through our official email address or Instagram account.

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11 — External Websites & Links

Our website may contain links to third-party websites, services, or platforms.

These external services operate independently from Lamhee.

We do not control or endorse their:

  • Content

  • Privacy policies

  • Security practices

  • Data-handling practices

Any interaction with a third-party website or service is undertaken at your own risk.

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12 — Changes to This Privacy Policy

Lamhee may modify or update this Privacy Policy from time to time.

Changes may be made without prior notice.

When you continue to access or use our website after an updated Privacy Policy has been published, your continued use will constitute acceptance of the updated policy.

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13 — Contact & Privacy Requests

If you have questions, concerns, complaints, or requests relating to your personal information or this Privacy Policy, please contact us through the details provided on our Contact Us page.

Lamhee
Your privacy matters to us.